Return and Refund Policy

Last updated: July 01, 2023

Thank you for shopping at Khatri Fashion.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Khatri Fashion, Main bazar bhabra. Dist Alirajpur 457882.

• • Goods refer to the items offered for sale on the Service.

• • Orders mean a request by You to purchase Goods from Us.

• • Service refers to the Website.

• • Website refers to Khatri Fashion, accessible from https://khatrifashion.com/

• • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

At Khatri Fashion, we strive to offer a seamless and hassle-free refund experience to our valued customers. To ensure clarity and efficiency, our refund policy includes the following conditions:

Eligibility and Timeframe:

Refunds are applicable for products or services meeting the criteria outlined in our refund policy.
Customers are required to submit refund requests within 15 days from the date of purchase to be eligible for a refund.
Submission of Refund Request:

Customers must initiate the refund process by submitting a formal refund request through our designated channels, such as our online portal or customer support email.
Verification and Approval:

Upon receiving the refund request, our team will conduct a thorough verification process to ensure compliance with our refund policy.
Once the request is verified and deemed eligible, approval for the refund will be granted.
Refund Processing Time:

We are committed to processing approved refunds within 3 to 4 business days from the date of approval.
Method of Refund:

Refunds will be issued using the original payment method utilized during the purchase, unless otherwise specified and agreed upon.
Communication:

Throughout the refund process, we will maintain transparent communication with the customer, providing updates on the status of their refund request.
Exclusions and Exceptions:

Certain products or services may have specific conditions or exclusions outlined in our refund policy. Customers are encouraged to review these details before initiating a refund request.
In exceptional circumstances, such as force majeure events or other unforeseen situations, the refund processing time may be extended. We will notify customers promptly of any delays.
Customer Support:

Our dedicated customer support team is available to assist customers with any inquiries or concerns related to the refund process.
By adhering to these refund conditions, we aim to ensure a transparent and efficient process, allowing eligible refunds to be processed within 3 to 4 business days while providing excellent support to our customers throughout the process.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By visiting this page on our website: https://khatrifashion.com/contact/