Shipping Policy

Last Updated: 30/09/2026

Welcome to khatrifashion.com. This Shipping Policy explains how orders are processed, shipped, and delivered to our customers in India and internationally.

1. Order Processing Time

  • All orders are processed within 1–3 business days after successful payment.
  • Orders are generally not shipped or delivered on Sundays or public holidays.
  • During periods of high order volume, festivals, or unforeseen circumstances, processing may take additional time.
  • Customers will be informed if there is any significant delay in order processing.

2. Shipping Locations

  • We ship orders across India.
  • We also accept and process international orders, subject to product availability and delivery service availability for the destination country.
  • International shipping availability may vary depending on the destination, courier service, and applicable regulations.

3. International Shipping

  • International orders are shipped to the delivery address provided by the customer at checkout.
  • International shipping charges are calculated based on the destination, package weight, dimensions, and applicable courier charges.
  • International delivery timelines may vary depending on the destination country and courier partner.
  • Customers are responsible for providing complete and accurate international delivery details.

4. Customs Duties, Taxes & Import Charges

  • International shipments may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.
  • Any applicable customs duties, import taxes, clearance charges, or other destination-specific charges shall be borne by the customer unless otherwise stated.
  • Khatri Fashion does not control the customs procedures or charges imposed by the destination country.

5. Delivery Time

  • Domestic orders: Estimated delivery time is 4–7 business days.
  • International orders: Estimated delivery time may vary depending on the destination country and courier service.
  • International delivery timelines are estimates and may be affected by customs clearance, courier delays, weather conditions, government restrictions, or other circumstances beyond our control.

6. Shipping Charges

  • Shipping charges, where applicable, are displayed at checkout before the customer completes the payment.
  • International shipping charges may vary depending on the destination and shipment details.
  • Any applicable additional charges will be communicated or displayed before order confirmation wherever possible.

7. Order Tracking

  • Once an order is shipped, tracking details will be shared with the customer via SMS or email, where available.
  • Customers can track their shipment using the tracking information provided by the courier partner.

8. Address Accuracy

  • Customers are responsible for providing accurate and complete shipping information, including name, address, postal/ZIP code, phone number, and other required details.
  • Khatri Fashion is not responsible for delays, additional charges, or non-delivery resulting from incorrect or incomplete shipping information.

9. Delayed or Failed Delivery

  • Delays caused by courier partners, customs clearance, natural disasters, strikes, government restrictions, incorrect addresses, or other circumstances beyond our control may affect delivery timelines.
  • In case of repeated failed delivery attempts due to customer unavailability or incorrect/incomplete address information, the shipment may be returned to us.
  • Additional shipping charges may apply for re-shipping, where applicable.

10. Damaged or Missing Packages

  • If you receive a damaged package or notice that an item is missing, please contact us within 48 hours of delivery.
  • Customers may be required to provide photographs, videos, unboxing evidence, or other supporting information for verification.
  • Claims will be reviewed based on the applicable order and courier terms.

11. Cash on Delivery (If Applicable)

  • Cash on Delivery (COD) availability depends on the delivery location and order eligibility.
  • COD may not be available for international orders.
  • We reserve the right to disable COD for certain orders or locations.

12. International Order Restrictions

  • International orders are subject to applicable laws, customs regulations, courier restrictions, and product-specific shipping limitations.
  • Certain products may not be eligible for international delivery depending on destination-country regulations.
  • If an order cannot be shipped due to regulatory, customs, or courier restrictions, the customer will be informed accordingly.

13. Contact Information

For any shipping-related queries, please contact us:

Khatri Fashion
GSTIN: 23MNCPS8627N1Z4
Address: 44, Ward No. 8, Aamkhut Road,
Chandra Shekhar Azad Nagar, Alirajpur – 457882, Madhya Pradesh, India

Email: info@khatrifashion.com
Phone: +91 90747 44447